Terms & Conditions

1. Introduction and Acceptance

These Terms & Conditions (the “Terms”) govern your access to and use of the websites, dashboards, evaluation programs, funded-stage programs, trading platforms, analytics, educational material and related services offered under the The Flex Funded brand (together, the “Services”). They form a binding agreement between you (“you”, the “trader”) and The Flex Funded (the “Company”, “we”, “us” or “our”).

By creating an account, purchasing a program, accessing a dashboard or otherwise using the Services, you confirm that you have read, understood and accepted these Terms together with every policy and program rule referred to in them. If you do not accept these Terms, you must not use the Services.

2. Key Terms

• Evaluation— a one- or two-phase assessment in which you trade toward a published profit target while staying inside published loss limits.
• Funded stage— the stage reached after passing an evaluation, or entered directly through Instant Funding, in which reward eligibility can be earned under the applicable rules.
• Program rules— the profit targets, loss limits, trading-day requirements and other parameters published for your program on its product page and in your dashboard.
• Reward or payout— a monetary payment the Company may make to an eligible trader who has met the applicable program rules and passed the Company’s review process.
• Simulated trading environment— the platform, pricing, execution and account figures used within a program, which run against market-style data and are not connected to a live market.

3. Eligibility

You must be at least 18 years old (or the age of majority in your place of residence, if higher), have full legal capacity to enter into this agreement, and access the Services only from a location where doing so is lawful.

You may not use the Services if you are the target of applicable sanctions, are located in a territory the Company does not serve, are acting for another person without authority, or are otherwise restricted by law or by our compliance requirements. We may decline, limit, suspend or close an account, and may cancel rewards, where these conditions are not met.

4. Restricted Countries and Location Integrity

The Services are not available to residents of, or persons accessing from, any country, territory or region that is subject to comprehensive trade sanctions, or that the Company otherwise designates as restricted for legal, regulatory, compliance or risk reasons (a “Restricted Territory”). The Company may update the list of Restricted Territories at any time without prior notice.

Opening, holding or trading on an account from a Restricted Territory, at any stage of an evaluation or funded program, is a breach of these Terms and the applicable program rules. A breach identified on this basis will result in the account being marked as breached, closure of the account, forfeiture of any simulated profit, and denial of any pending or future reward request — in addition to any other action available to the Company under these Terms.

You must access the Services only from your genuine, current geographic location. Using a VPN, proxy, remote desktop, IP-masking service or any other method to conceal, misrepresent or change the location from which you access the Services — including moving your trading activity into or out of a Restricted Territory, or into or out of the location declared at registration without notifying the Company — is treated as a breach in the same way, regardless of intent.

The Company may rely on IP address, device, payment and identity-verification data, among other technical indicators, to determine your location. You are responsible for ensuring that your access to the Services complies with this section at all times.

5. Nature of the Services

The Flex Funded sells access to skill-assessment programs for traders. You pay a real fee to enroll in an evaluation or a funded-stage program.

The trading environment used within every program — including account balances, open and closed positions, order execution, spreads and profit-and-loss figures shown in your dashboard — is simulated. It runs against market-style pricing, is not connected to a live brokerage account, exchange or liquidity provider, and no order you place is executed in a real market.

Your program fee is a service fee for access to the assessment and platform. It is not a deposit, an investment, trading capital, or money placed under management, and it does not purchase a live trading account.

Traders who complete a program in line with its rules and pass the Company’s trading, compliance and identity reviews may become eligible for real monetary rewards, paid according to the applicable program rules and the review process described in these Terms. Eligibility for a reward does not arise automatically and is always subject to review and approval.

The Company does not provide brokerage, investment advice, portfolio or asset management, custody or deposit-taking services through these programs. No member of staff is authorised to promise a specific outcome, progression, reward or payout.

6. Account Registration and Security

You must provide complete, accurate and current information when you register and keep it up to date. False, misleading, incomplete or inconsistent information may lead to rejection, restriction, suspension, termination, cancellation of rewards or other action.

Your account is personal to you. You may not share, transfer, sell, rent or let anyone else access or operate it. You are responsible for keeping your credentials safe and for all activity carried out through your account, and you must tell us promptly about any suspected unauthorised access, credential theft or security incident.

7. Identity and Compliance Verification

We may require identity verification, liveness checks, proof of address, source-of-funds information, payment-method verification, sanctions and politically-exposed-person screening, trading-history checks or other due diligence — before or after an account is approved, before progression, before a reward, or whenever a risk indicator arises. This may be carried out by us or by a third-party verification provider we appoint.

You must cooperate with all lawful verification and information requests. We may pause, decline or cancel access, progression or rewards where verification is incomplete, inconsistent, unsatisfactory or suspicious.

8. Fees, Payments and Taxes

Fees are charged for access to evaluation programs, platform functionality, simulated accounts and related services. Prices, taxes, discounts and available payment methods are shown at checkout. You are responsible for any taxes, duties, bank charges, exchange-rate costs or third-party fees that apply to you.

Payments must be made using a payment method you own or lawfully control. We may ask for evidence of ownership and may reject third-party, mismatched or suspicious payments. Unauthorised chargebacks, fraudulent disputes, reversals or payment abuse may result in account restriction or termination, cancellation of services and rewards, recovery action and a permanent bar on future use.

9. Evaluation Programs and Program Rules

The program you select at checkout, the parameters shown on its product page and in your dashboard, and any program documentation we publish are part of these Terms. Where a program-specific rule differs from a general statement in these Terms, the program-specific rule that applies to your account prevails.

Breaching an applicable rule may result in failure of an evaluation, closure of a simulated account, loss of simulated profit, denial of progression, cancellation of a reward, a restriction on future purchases, or termination. Unless a program states otherwise, loss limits are measured using the calculation method shown in your dashboard, and a “trading day” means a day on which at least one position is opened or closed.

10. Trading Conduct and Prohibited Strategies

All activity must reflect genuine, disciplined trading. You must not exploit the platform, its data, the execution environment, the account structure, the way a rule is calculated, or any technical limitation. Unless the Company gives prior written approval, the following are prohibited:

• Copy trading, mirror trading or reproducing the trades of another account, person or signal provider.
• Hedging or reverse hedging between accounts held or coordinated by the same or connected persons.
• Latency, price-feed, cross-platform or gap arbitrage and other forms of feed exploitation.
• Opposite-account or grouped-account trading intended to lock in or transfer an outcome between accounts.
• Tick scalping, order-book or server spamming, excessive order splitting and other high-frequency abuse.
• Account, credential or platform sharing, third-party account management and unauthorised automation.
• Any approach whose main purpose is to work around a drawdown, consistency, holding-time, news or risk rule.

These examples are illustrative, not exhaustive. Acting reasonably and on the basis of account data, the Company may determine whether activity is abusive, manipulative, artificial or inconsistent with the purpose of the program.

11. Risk Per Symbol

Where a maximum risk per symbol applies, it is assessed across all open and closed positions on the same instrument and may include potential stop-loss exposure, current floating loss where no stop-loss is used, combined and correlated positions, and exposure at any point during execution.

You are responsible for monitoring your own exposure. A breach may result in a soft breach, a hard breach, account restriction, removal of simulated profit, denial of a reward or account termination.

12. Holding Time and Trade Behaviour

During an evaluation phase, the average trade duration must be at least 2 minutes. During a funded stage, each individual trade must remain open for at least 1 minute unless a program-specific rule states otherwise.

Repeated ultra-short trades, artificial trade sequences, robotic patterns or trades entered only to satisfy a technical requirement may be treated as abuse.

13. Consistency Requirements

A 20% consistency rule applies to the Instant Funding funded stage: no single trading day may account for more than 20% of total accumulated eligible profit.

On Flex Rapid, a 15% consistency rule applies to reward requests: no single trading day may account for more than 15% of total profit at the time a reward is requested.

If your highest-profit day exceeds the limit, you must continue trading until total eligible profit grows enough for the day to fall within it. The Company may also review one-off oversized gains, erratic position sizing and concentrated exposure that are inconsistent with the intended risk profile of the program.

14. News and Event Trading Restrictions

Unless stated otherwise for your program, news-trading restrictions apply to funded stages, including Instant Funding accounts. News trading is permitted on Flex Rapid. The Company identifies scheduled high-impact economic events and speeches using a publicly available economic calendar (for example, the calendar published by Forex Factory).

You must not open or close a position from 5 minutes before to 5 minutes after a relevant high-impact event — a 10-minute restricted window — whether by a manual order, a pending-order trigger, a stop-loss, a take-profit or any other execution. You may place, modify or cancel pending orders during the window provided they are not triggered.

Opening or closing a position inside the restricted window is a hard breach: the account is closed automatically. Exploitation of volatility, delayed feeds, temporary liquidity distortions or gaps may also lead to further action.

15. Account Inactivity

An account may not remain inactive for more than 30 consecutive calendar days unless a program-specific rule states otherwise. Inactivity means no position is opened or closed during that period. We may restrict or close inactive accounts.

16. Monitoring, Reviews and Interviews

We may carry out account monitoring, trade audits, strategy reviews, identity checks, compliance reviews and live or recorded interviews at any time. You must cooperate fully and provide truthful, complete and timely information.

While a review is open, we may temporarily restrict access, reduce leverage, delay progression, hold a reward request or suspend the account.

17. Indicators of Prohibited Activity

Indicators the Company may take into account include, without limitation:

• Large or unexplained changes in position size.
• Unusual concentration in a single instrument or direction.
• Very rapid sequences of trades with no rational market basis.
• Attempts to sit just inside a daily or maximum loss limit.
• Patterns suggesting hedging, arbitrage, reverse trading or account coordination.
• Repeated overexposure, margin abuse or exploitation of rule edge cases.

18. Expert Advisors and Automation

Third-party expert advisors may be used only where they act strictly as trade-management or risk-management tools and comply with every applicable rule. Signal copying, mirror trading, account-management software, unauthorised bots and automation designed to exploit the platform are prohibited.

We may request information about any tool or strategy you use, and may restrict or terminate an account where automation hides ownership, duplicates activity, manipulates results or interferes with normal platform operation.

19. Third-Party Platforms and Providers

We may use, or provide access to, third-party trading platforms, market-data providers, payment providers, identity-verification providers and other service providers. Third-party services are subject to their own terms and availability.

We are not responsible for an outage, delay, error or restriction caused solely by a third party beyond our reasonable control, and we may apply a corresponding restriction where a provider imposes one for compliance or security reasons.

20. Rewards and Payout Requests

After meeting the applicable minimum trading days and generating eligible simulated profit in a funded stage, you may submit a reward request. The standard reward split is 80% of eligible simulated profits, or as otherwise shown for your account.

Reward requests are generally reviewed within 1 to 3 business days and may be paid by a supported bank-transfer or cryptocurrency method. The minimum reward request is USD 100 unless another amount is shown in your dashboard.

Every reward is discretionary and conditional until approved following trading, compliance, identity, payment and fraud reviews. We may delay, reduce, decline or cancel a reward where a rule was breached, information is missing, an interview is outstanding, activity is abusive or suspicious, or a payment or identity issue is unresolved. A simulated account balance or displayed profit is not a debt owed to you; no reward becomes due unless and until the Company approves it in accordance with these Terms.

21. Refunds and Payment Disputes

Except where required by applicable law or expressly stated in a published refund policy, fees are non-refundable once digital access has been delivered, account credentials have been issued or the program has commenced. Any promotional fee-refund benefit — for example, a refund at a stated reward milestone — is subject to that offer’s exact terms and to continued compliance.

Improper chargebacks or payment disputes may result in immediate suspension, termination, cancellation of active accounts and rewards, and a bar on future purchases.

22. Suspension and Termination

We may suspend, restrict, reduce leverage, close an account, deny progression, remove simulated profit, decline a reward or terminate the Services where we reasonably suspect or determine a breach, fraud, abuse, a security issue, a legal restriction or a material risk.

On termination, you may lose access to the website, dashboard, platforms, records, accounts and any benefit that has not been approved. Provisions that by their nature should survive termination will remain in effect.

23. Communications and Confidentiality

Support messages, compliance requests and interview content may contain confidential information. You must not alter, misrepresent or misuse such communications. Nothing in these Terms prevents a lawful disclosure to a regulator, court, law-enforcement authority or professional adviser.

24. Intellectual Property

All rights in the The Flex Funded name and branding, the websites, dashboards, program content, text, graphics, rules, software, procedures and data are owned by or licensed to the Company. You are granted only a limited, revocable, non-transferable right to use the materials for your personal use of the Services you have purchased. No other right or licence is granted.

25. Disclaimers and Risk Warning

The Services are provided on an “as is” and “as available” basis to the fullest extent permitted by law. We do not guarantee uninterrupted availability, error-free operation, particular results, profitability, progression, continued access or reward approval.

Trading carries a high level of risk. Simulated trading performance shown within a program does not represent actual trading in a live market and does not guarantee any future result in a real financial market. Past performance and simulated performance are not reliable indicators of future performance. You should not enroll in a program with money you cannot afford to lose as a fee.

26. Limitation of Liability

To the fullest extent permitted by law, the Company and its officers, employees, contractors, affiliates, licensors and service providers will not be liable for indirect, incidental, special, punitive, exemplary or consequential loss, including lost profit, lost revenue, loss of opportunity, business interruption or loss of data.

To the fullest extent permitted by law, the Company’s aggregate liability in connection with a specific purchased Service will not exceed the amount you paid for that Service. Nothing in these Terms excludes liability that cannot lawfully be excluded.

27. Indemnity

You agree to indemnify and hold harmless the Company and its officers, employees, contractors, affiliates and service providers from claims, losses, liabilities, costs and expenses arising from your breach of these Terms, violation of law, infringement of a third party’s rights, misuse of the Services, fraud, negligence or misconduct.

28. Linked and Related Accounts

Where a payment dispute, chargeback, fraud indicator or prohibited activity is connected to an account, payment method, device, identity or household, we may review and, where reasonably necessary, restrict associated accounts to protect the Company and the integrity of the programs.

29. Changes to These Terms and the Services

We may amend these Terms, program rules, pricing, features or Services for legal, compliance, commercial, risk-management, technical or operational reasons. Material changes take effect when published on the website or dashboard, or on any stated date. A change to a published rule applies going forward and does not apply retroactively to an evaluation already in progress. Your continued use of the Services after an update constitutes acceptance of the updated Terms, subject to any right that cannot lawfully be excluded.

30. Severability and Entire Agreement

If any provision of these Terms is found to be invalid, unlawful or unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will continue in effect. These Terms, together with the applicable program rules and any Privacy Policy, anti-money-laundering policy, risk policy, responsible-trading policy, refund policy and other policies referred to in them, constitute the entire agreement relating to the Services.

31. Governing Law and Jurisdiction

These Terms, and any non-contractual obligations arising from or connected with them, are governed by the laws of the jurisdiction in which the Company is established, as identified on the website, without regard to conflict-of-law principles. Subject to any mandatory consumer or local-law protections that cannot lawfully be excluded, the courts of that jurisdiction have exclusive jurisdiction over disputes arising from or relating to these Terms or the Services.

32. Contact

Questions about these Terms, or a legal or compliance request, should be submitted through the contact and support channels published on the website. You can reach us from the Contact page.